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Mike Snow's avatar

New to your Substack, thanks for the article, very educational. The challenge of developing software inside large companies has been true since day one. The inertia of the bureaucracy (needed to drive the commercial operation) vs the dynamism of creating new products (needed to have something new and valuable for customers to use) creates such a paradox that I'm not sure anyone has solved it.

IMHO, the best approach is to spin off the product development heroes, get them funding, and let them try to capture lightning in a bottle again. Let the main business focus on efficiently commercializing the products customers want, once the product people figure that out.

I think Google is making the right business choices, focusing on the commercialization of the capabilities, and being agnostic about what tech a customer wants to deploy. Even though the AI models are the most important & unique part of the stack, you need the whole stack to efficiently get a reliable answer/solution from the model.

The value to a user is in getting the right answer, not in using a cutting-edge model.

Nomames's avatar

While I can agree that this article touches on very valid points for why senior leadership is leaving it leaves out the ethical dilemma some might have faced with Google essentially giving the Pentagon full access to use Gemini AI for "any lawful government purpose". Which is just vague enough to mean anything you want it to mean.

https://turntrout.com/why-i-left-google-deepmind#what-if-the-people-you-critique-were-saving-their-political-capital

https://www.theguardian.com/technology/2026/apr/28/google-classified-ai-deal-pentagon

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